Nobody knows the people of Wooster, Ohio, better than switchboard operator Vivian Dalton, and she'd be the first to tell you that. Vivian and the other women who work at Bell on East Liberty Street connect lines and lives. They aren't supposed to listen in on conversations, but they do, and they all have opinions on what they hear, especially Vivian. One cold December night, Vivian listens in on a call between that snob Betty Miller and someone whose voice she can't quite place and hears something that will shatter Vivian's tidy life in Wooster, humiliating her and making her the laughingstock of the town. Vivian wants the truth, no matter how painful it may be. But as Vivian is about to be reminded, in a small town like Wooster, one secret usually leads to another... -- adapted from book jacket
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